About Us

Who We Are

Focused on What Matters

At ESP Water Products, we are dedicated to providing:

  • The highest-quality water filtration products on the market
  • Friendly US-based customer service that is second-to-none
  • Quick order fulfillment and shipping
  • Convenient filter subscriptions, as well as email and/or SMS reminders when it's time for a filter change  

With thousands of positive customer reviews, we proudly hold one of the highest online ratings among our competitors. In fact, when new employees join ESP Water, they often remark on how happy and friendly our customers are. This satisfaction is a direct result of our team's commitment to putting the customer first and consistently going above and beyond to serve them.

Why do we do it? Because great products and excellent service are the keys to building long-term relationships. Doing those two things well, means our customers will enjoy a hassle-free experience with top-notch products and come back to ESP Water for all of their water filtration needs.  

With ESP Water, you can always count on great water made easy. We look forward to serving you, your family, and becoming your go-to source for clean, safe, great-tasting water.

Where We Came From

ESP Water was started in 2003 to provide customers with RO (Reverse Osmosis) systems and replacement filters. But shortly after beginning, the founders recognized an outstanding demand in the marketplace for a variety of high-quality water filtration systems. Shifting their strategy, ESP Water quickly grew in popularity among those who valued superior water filtration and became renowned for exceptional customer service. 

In 2015, ESP Water was purchased by Freeman Linton. Freeman saw untapped potential in the company, and since taking over, has grown the business to serve customers across North America, Europe and around the world. Strategically, ESP Water has focused on expanding product offerings, refining operations for speed and accuracy, and improving the company’s online experience. But according to Freeman, “The growth of ESP Water is a direct result of our amazing employees. They have continued the tradition of superior customer service and how they care for and serve our customers is the definitive factor in our success.”  

Today, ESP Water is a leading, online water filtration company that is committed to providing "Great water made easy."

What We Are Proud Of

We're honored to be recognized as a "Google Top Quality Store," a testament to our commitment to excellence. This designation is awarded to stores that consistently deliver outstanding customer service, maintain high product quality, and achieve top-tier ratings from satisfied customers. With over 6,000 customer reviews and an average star rating of 4.8, we take pride in the trust and satisfaction our customers place in us. This exceptional feedback reflects our unwavering commitment to excellence.

In addition, ESP Water was recognized in 2022 not once --but twice, at the Graphic Design USA Design Competition. Designs for ESP Water were named winners in the "Branding + Identity + Logo" category as well as the “Website Rebrand” category. These prestigious awards are a testament to our commitment to deliver excellence in everything we do. And from cutting-edge products to the highest-quality customer experience, the investment we’ve made to create a top-tier brand reflects our unwavering focus on customer satisfaction, an intuitive online experience, and the best products available in the category.

How We're Involved

As a proud member of the Water Quality Association (WQA), an international trade organization that represents the water treatment industry, ESP Water is committed to upholding the highest standards of excellence, honesty, integrity and professionalism. Through the WQA, we have access to the latest innovations and industry trends which allows us to stay up to date on leading-edge technologies while providing our customers with the best products and services available.  

Our membership in the WQA is simply another reflection of our commitment to excellence. And our staff is highly trained and equally motivated to serve customers to the best of their abilities. From our certified water specialists and trained water professionals to our incredible customer service, it’s everyone’s job at ESP Water to ensure our customers receive expert advice and guidance when it comes to selecting the right filtration equipment for their specific needs.  

 

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