Available Support for Aquafine Products

Service and Support For Aquafine Systems

For more than 75 years, Aquafine has provided outstanding support for Aquafine customers. The Aquafine team of service technicians are experts in all aspects of UV system operation. Their extensive training ensures your UV system operates safely, efficiently, and meets your treatment goals. Here's the type of support you can expect to receive:

- System Inspection - A system inspection evaluates key aspects of your system's operation to identify the need for further action. Aquafine support team can provide you with a detailed report covering system status with performance improvement tips, cost-saving and upgrade options, preventative maintenance planning, and a recommended spare parts list to simplify maintenance.
- Preventative Maintenance, Repairs and Troubleshooting - Regular preventative maintenance extends the life of your UV system, ensures efficient operation, prevents unexpected repairs, and helps you plan maintenance costs. Whether you need advice, hands-on assistance, or a complete maintenance service, Aquafine can help. The Aquafine team will also review maintenance records and provide a proposed schedule to keep your system running smoothly.
- Training - Need staff training or a refresher on your UV system? Aquafine service technicians offer courses covering system operation, UV fundamentals, preventive maintenance, efficiency optimization, safety recommendations, and troubleshooting best practices.
- Sensor Verification - Life science and some food and beverage plants must verify UV dose delivery by regularly checking reference sensors to comply with regulatory permits. Aquafine handles sensor checks and can arrange recalibration at their in-house laboratory when needed.
- Design and Engineering Support - As more than just a manufacturer, Aquafine offers additional services to support customers. During the project design phase, they provide engineering assistance, ensuring each UV system is correctly sized for the application. They also supply detailed, site-specific CAD drawings to illustrate equipment placement within the treatment plant.
- Analytical Support - Aquafine provides analytical support through water sample analysis, including Collimated Beam testing, TSS, UV Transmission, particle size characterization, iron, and hardness. We also conduct on-site demonstrations and pilot studies.
- Safety Data Sheets - Aqufine provides Safety Data Sheets (SDS) which describe the hazards of a product and explain how a product can be safely handled, used, and stored.

Remote Technical Support available from Aquafine:

Technical Support is open Monday to Friday, 8:00 a.m. to 4:30 p.m. (PST).

Phone Support: 1 (800) 423-3015

techservice@trojantechnologies.com

Aquafine Replacement Lamps and Parts
Available from ESP Water

ESP Water is an authorized distributor of genuine replacement lamps, sleeves, and parts for Aquafine industrial UV water sterilizer systems.

Call us for replacement parts, including genuine Aquafine UV lamps, sleeves, UV controllers, and more. Our team of water treatment experts are available Monday through Friday 8 am to 5 pm (Central Time): 877-377-9876

Why Buy Genuine Aquafine UV Parts from ESP Water

Every component of an Aquafine system is designed and developed through extensive research to ensure seamless integration, safe operation, and long-lasting efficiency.